Creative Clinical Consulting LLC, DBA Lifetime Bouquets

This Privacy Policy describes how Creative Clinical Consulting LLC, doing business as Lifetime Bouquets (the "Site," "we," "us," or "our"), collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site, or otherwise interact with us.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process consultations, remake requests, and purchases. We may also collect additional information if you contact us for support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as "Personal Information." Below is what we collect and why.

Device Information

• Examples collected: browser type and version, IP address, time zone, cookie data, pages and products viewed, search terms, and how you interact with the Site.

• Purpose: to load the Site correctly for you, and to analyze Site usage to improve performance and content.

• Source: collected automatically through cookies, log files, and similar tracking technologies via our website platform, Wix.

• Disclosed to: Wix.com, Inc. (our website host and processor), and Google Analytics.

Order and Consultation Information

• Examples collected: name, billing address, shipping address, email address, phone number, wedding date, venue details, bridal party size, color palette, style preferences, and any photos or keepsake details you submit (such as wedding photos for a bouquet remake, or details for items woven into your bouquet).

• Purpose: to provide our services, process payment, fulfill your order, communicate with you, screen orders for potential fraud, and, where you've opted in, send you related marketing communications.

• Source: collected directly from you through our booking, contact, and order forms.

• Disclosed to: Wix.com, Inc., our scheduling platform (Calendly), and our payment processors, QuickBooks and Wix Payments, as applicable.

Payment Information

• Examples collected: payment method, transaction amount, and billing details.

• Purpose: to process payment for consultations, deposits, and orders.

• Source: collected directly from you at checkout, or through an emailed invoice.

• Disclosed to: Wix Payments (for payments made directly through the Site) and QuickBooks (for payments made via emailed invoice). Learn more about how these processors handle your information: https://www.wix.com/about/privacy and https://www.intuit.com/privacy/statement/.

Newsletter and Marketing Information

• Examples collected: name and email address.

• Purpose: to send updates, design inspiration, and offers, only if you've opted in.

• Source: collected directly from you through our newsletter signup.

• Disclosed to: Constant Contact, our email marketing platform. Learn more: https://www.constantcontact.com/legal/privacy-statement.

Customer Support Information

• Examples collected: name, contact information, order history, and details of your inquiry.

• Purpose: to respond to questions and provide support related to your order or consultation.

• Source: collected directly from you.

Sharing Personal Information

We share your Personal Information with service providers to operate our business and fulfill our obligations to you, including:

• Wix.com, Inc., our website hosting and e-commerce platform. Learn more: https://www.wix.com/about/privacy

• Calendly, for scheduling and managing consultations.

• Google Analytics, to help us understand how visitors use the Site. Learn more: https://policies.google.com/privacy. You may opt out here: https://tools.google.com/dlpage/gaoptout.

• Wix Payments, Paypal and QuickBooks, to process payments and invoices.

• Constant Contact, to send newsletter and marketing communications you've opted into.

• Shipping carriers (e.g., USPS, UPS, FedEx, or other carriers as applicable), to fulfill and deliver domestic and international orders.

• As required to comply with applicable laws, respond to a subpoena or lawful request, or protect our legal rights.

We do not sell your Personal Information.

Behavioral Advertising

We do not currently run targeted or retargeting advertising campaigns. If we begin doing so in the future (for example, through Facebook, Google, or Pinterest ads), this Policy will be updated to reflect the specific advertising partners used, and you will be able to opt out through:

• Facebook: https://www.facebook.com/settings/?tab=ads

• Google: https://www.google.com/settings/ads/anonymous

• Digital Advertising Alliance opt-out portal: http://optout.aboutads.info/

Using Personal Information

We use your Personal Information to provide our services, including offering and fulfilling bouquet orders and remakes, scheduling consultations, processing payments, and, where you've opted in, keeping you informed about new designs, collections, and offers.

Cookies

Our Site uses cookies through our Wix platform, including cookies necessary for site functionality (such as remembering items in progress on a form, session management, and login functionality) and analytics cookies (such as those used by Wix Analytics and Google Analytics) to understand how visitors use our Site. You can control or disable cookies through your browser settings, though this may affect your experience on the Site. For a full list of cookies used by Wix, see: https://www.wix.com/about/cookie-policy.

Do Not Track

Because there is no consistent industry standard for how to respond to "Do Not Track" browser signals, we do not currently alter our data collection practices in response to such signals.

Data Retention

We retain your Personal Information for as long as needed to fulfill your order or consultation, respond to your inquiries, maintain business records, and comply with legal obligations, unless you request that we delete it sooner, in which case we will do so except where retention is required by law.

Automated Decision-Making

Our platform provider, Wix, may use limited automated tools to help detect and prevent fraudulent transactions (such as flagging suspicious payment activity). This process does not have a legal or otherwise significant effect on you.

Your Rights

Depending on your location, you may have the right to access, correct, update, port, or request deletion of your Personal Information. To exercise these rights, contact us using the information below.

Residents of the European Economic Area (GDPR)

If you are located in the EEA, we process your Personal Information under the following lawful bases: your consent, performance of our contract with you, compliance with legal obligations, and our legitimate business interests, which do not override your rights and freedoms. Your information may be transferred to and processed in the United States.

International Shipping and Data Transfers

Lifetime Bouquets ships internationally. If you are located outside the United States and place an order, your Personal Information, including your name, shipping address, and order details, will be transferred to, processed, and stored in the United States in order to fulfill your order. By placing an international order, you consent to this transfer of your Personal Information to the United States. International orders may also require the sharing of limited information with customs authorities and shipping carriers as required to complete delivery and comply with import regulations.

California Residents (CCPA)

If you are a California resident, you have the right to know what Personal Information we collect, to request deletion of your Personal Information, and to opt out of the sale of Personal Information. We do not sell Personal Information.

Children's Privacy

Our Site and services are not directed to individuals under the age of 18, and we do not knowingly collect Personal Information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. Updates will be posted on this page with a revised effective date.

Contact Us

For questions about this Privacy Policy, or to exercise your privacy rights, contact us at:

Creative Clinical Consulting LLC, DBA Lifetime Bouquets
2600 Warrenville Rd., Suite 205, Downers Grove, IL 60515
hello@lifetimebouquets.com